Online POLICY

We hope you are completely satisfied with your Mita Mita purchase, however if you do wish to exchange an item for any reason you may do so up to 15 days from the date of receipt. All online returns will be accepted for online or in-store credit only.

To be eligible for a exchange/credit , your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Items that are purchased on sale are final sale cannot be returned for store credit.

We are not responsible for any returns until they reach our return address. Please make sure to get proof of postage for reference in case you need to check the status with the carrier before it reaches us.
Shipping costs are non-refundable.
We do not provide return labels nor cover any cost incurred.

Faulty or Incorrect Goods
If the item you received is faulty or if you have received an incorrect item to that which you ordered, please contact us. Please quote your order number, your name and address, contact phone and details of the product as well as the reason for return, and whether you require a refund or a replacement.

Return Address:
MITA MITA STORE
Street: Av de las Redes 77
Neighborhood: Nuevo Corral del Risco 
City:  Punta de Mita
Estate: Nayarit
Zip Code:  63734
Mexico